Privacy Policy

At Azuretech LLC ("Azuretech," "we," "us," or "our"), your privacy matters. This Privacy Policy explains what information we collect when you visit azuretechai.com (the "Site") or contact us, how we use it, and how we keep it safe. By using the Site, you agree to the practices described here.

1. Information We Collect

Information You Provide

When you submit a contact form, request a quote, complete the website audit quiz, or reach out to us directly, we may collect:

• Your name, email address, and phone number
• Business details relevant to your inquiry
• Any message content or attachments you choose to share

Information Collected Automatically

When you browse the Site, we and our analytics providers automatically collect certain technical and behavioral data, including:

• IP address, approximate location, browser type, device type, and operating system
• Pages visited, time on page, referring URLs, and click patterns
• Session activity, such as mouse movement, scrolling, and interactions, captured as aggregated heatmaps and session recordings. Any text entered into form fields is masked by default and never recorded.

2. Analytics & Session Recording

We use industry-standard analytics tools to understand how visitors engage with the Site and to continuously improve it:

• Google Analytics (GA4): measures traffic, user behavior, and usage trends via cookies and similar technologies. Review Google's Privacy Policy or opt out using the Google Analytics Opt-out Browser Add-on.
• Microsoft Clarity: records aggregated heatmaps and session replays to help us diagnose usability issues (clicks, scrolls, navigation). Sensitive input fields are masked. Learn more in the Microsoft Privacy Statement.

No individual visitor profiles are sold or shared with third parties through these tools.

These analytics tools load only after you accept analytics cookies through the cookie banner shown when you first visit the Site. If you decline, GA4 and Clarity are kept disabled. You can change your choice at any time using the Cookie settings link.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the services you have requested
• Operate, maintain, and continuously improve the Site and our offerings
• Send relevant follow-ups, proposals, or marketing communications, only if you have opted in
• Analyze usage trends to enhance the overall user experience
• Comply with applicable legal obligations and protect our legal rights

4. Cookies & Tracking Technologies

The Site uses cookies and similar tracking technologies to support analytics and core functionality. When you first visit, a cookie banner lets you accept or decline analytics cookies, and you can revisit that choice anytime using the Cookie settings link. You can also manage or disable cookies through your browser settings, though doing so may limit certain Site features.

5. How We Share Your Information

We do not sell your personal information. Ever.

We may share information only with trusted third-party service providers who assist us in operating the Site and our business, including:

• Hosting: Vercel
• Analytics: Google, Microsoft
• Communications & CRM: email platforms and scheduling tools

These providers are contractually restricted to using your information solely to perform services on our behalf. We may also disclose information when required by applicable law or legal process.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal obligations, dispute resolution, and agreement enforcement. Analytics data is retained in accordance with each provider's standard retention schedules.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access & Portability: request a copy of the data we hold about you
• Correction: ask us to correct inaccurate or incomplete information
• Deletion: request that we delete your personal information
• Opt-Out: withdraw consent from marketing communications or certain data processing at any time

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to non-discrimination for exercising these rights.

Florida residents are protected under applicable state privacy laws. To exercise any of your rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. That said, no method of internet transmission or digital storage is 100% secure. We cannot guarantee absolute security, and we encourage you to reach out if you have any concerns.

9. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has submitted information through our Site, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates take effect upon posting to this page, and we will revise the "Last updated" date accordingly. We encourage you to review this policy periodically.

11. SMS & Text Messaging

If you provide your mobile number and opt in (for example, by checking the consent box on one of our forms), you authorize Azuretech LLC and its service providers to contact you by phone call or SMS text message, including through an automated system or artificial intelligence, at the number you provide. These messages relate to your inquiries, service requests, appointment scheduling, quiz or assessment results, and customer care.

• Message types: customer care and conversational messages tied to your request or account.
• Message frequency: varies based on your interactions with us.
• Cost: message and data rates may apply, depending on your carrier and plan.
• Opt-out: reply STOP at any time to cancel. Reply HELP for help, or contact us using the details in Section 12.
• Consent is optional: your consent to receive text messages is not a condition of any purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. We may share your mobile information only with service providers (such as our messaging platform) strictly to help us deliver these messages on our behalf, and never for their own marketing.

12. Contact Us

Have questions or concerns about this Privacy Policy or your data? We are here to help.

• Azuretech LLC
• 📧 Email: info@azuretechit.com
• 📞 Phone: (786) 763-0385
• 📍 Miami, FL, United States